Shipping & Returns
DOMESTIC SHIPPING (United States)
Standard Shipping - $4.99
Delivery: 5-7 business days
Tracking included
Expedited Shipping - $12.99
Delivery: 2-3 business days
Tracking included
Priority Shipping - $19.99
Delivery: 1-2 business days
Insurance included for orders over $100
Signature required
FREE SHIPPING
Orders over $100 qualify for free standard shipping
INTERNATIONAL SHIPPING
We currently ship to select countries. Rates calculated at checkout.
Customers are responsible for customs duties and taxes.
PACKAGING & PROTECTION
We take packaging seriously. Your cards are our responsibility until they reach you safely.
SEALED PRODUCTS
- Bubble wrap protection
- Rigid cardboard reinforcement
- Weather-resistant outer packaging
SINGLE CARDS
- Penny sleeve + top loader for all singles
- Team bags for additional protection
- Bubble mailer with "Do Not Bend" marking
GRADED CARDS (PSA/CGC Slabs)
- Individual bubble wrap per slab
- Cardboard sandwich protection
- Rigid box packaging
- Insurance automatically included
- Signature required on delivery
HIGH-VALUE ITEMS ($100+)
- Double-boxed when appropriate
- Insurance included
- Signature confirmation required
- Tracking updates provided
ORDER PROCESSING
Orders placed before 2:00 PM EST ship same day (Monday-Friday).
Orders placed after 2:00 PM EST ship next business day.
No shipping on weekends or holidays.
TRACKING
You'll receive a tracking number via email as soon as your order ships.
Track your package anytime through the link in your shipping confirmation.
RETURNS & REFUNDS
30-DAY RETURN POLICY
We want you to be completely satisfied. If you're not, we'll make it right.
ELIGIBLE FOR RETURN
- Sealed products in original unopened condition
- Singles that don't match described condition
- Damaged items (must report within 48 hours of delivery)
- Wrong item sent
NOT ELIGIBLE FOR RETURN
- Opened sealed products (booster packs, ETBs, etc.)
- Singles in correct condition as described
- Items damaged due to buyer negligence
- Digital products or codes that have been redeemed
HOW TO RETURN
1. Contact us within 30 days of delivery
2. Provide order number and reason for return
3. Wait for return authorization
4. Ship item back in original condition
5. Refund processed within 5-7 business days of receiving return
RETURN SHIPPING COSTS
- Our error (wrong item, damaged): We pay return shipping
- Buyer's preference (changed mind on sealed product): Buyer pays return shipping
- Condition dispute: Evaluated case-by-case
DAMAGED OR LOST SHIPMENTS
Report shipping damage within 48 hours of delivery with photos.
Lost packages: Contact us after tracking shows 10 days without update.
We'll work with carrier and resolve the issue promptly.
WRONG ITEM RECEIVED
Contact us immediately with photos. We'll send the correct item at our expense and provide a prepaid return label.
QUESTIONS?
Contact us for any shipping or return questions.
We typically respond within 24 hours.
